Appointment Reminders

Introduction:

Appointment reminders are an essential tool for businesses and individuals alike. Whether you're a doctor, lawyer, or small business owner, appointment reminders help ensure that your clients and customers show up on time, saving you and your staff valuable time and resources.

There are many different ways to send appointment reminders, including email, text messages, phone calls, and even snail mail. Each method has its own set of advantages and disadvantages, so it's important to consider which one is best for your business.

With that said, here are 4 different appointment reminder strategies you can use!

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1. Email Reminders

One of the most popular methods for sending appointment reminders is by email. Email is a fast and convenient way to reach a large number of people at once, and it's easy to customize the message to include all the necessary information, such as the date, time, and location of the appointment. However, not everyone checks their email regularly, so it's important to follow up with a phone call or text message if you don't get a response.

2. SMS Reminders

Text messages are another effective way to send appointment reminders, as they are generally read within a few minutes of being received. However, text messages can be more expensive to send in large quantities, and some people may not want to give out their phone number.

3. Phone Call Reminders

Phone calls are a reliable way to reach people, but they can be time-consuming, especially if you have a large number of appointments to remind people about. Automated phone systems can help save time by leaving pre-recorded messages, but they can also be perceived as impersonal by some people.

4. Snail Mail Reminders

Snail mail is a less common method for sending appointment reminders, but it can be useful for people who don't have access to email or a phone. However, it's important to send the remin

der far enough in advance to allow for delivery time.

Which Option should you go with?

So which option should you go with? At Steer Systems, we recommend a hybrid of the options above. Being a software company, We recommend doing a combination of text messaging and email. To help personalize the message, we are able to include the customer/client's first name in the message.  Steer System software is able to automate your appointment reminders to help your business save time by sending reminders to your customers, when they first book their appointment, 2 days out from the appointment, 4 hours out from the appointment, and finally 10 minutes before the appointment to help reduce appointment no show.

Conclusion

Appointment reminders are a simple but effective way to improve the efficiency and effectiveness of your business or practice. By taking the time to send reminders to your clients or customers, you can help ensure that they show up on time, saving you and your staff valuable time and resources. If you think Steer Systems would be able to help your business with appointment reminders, schedule a call with us today!